Baseline and pilot: Agree success criteria and collect baseline assessment results before testing with a representative employee group. Where practical, compare with the existing training approach.
Completion and usability: Review completion, time spent, drop-off points and employee feedback to identify confusing or inaccessible scenarios.
Knowledge and application: Compare pre-training and post-training assessments, add a delayed retention check and review workplace application with managers. Completion alone does not establish competency.
Cost and iteration: Assess development, hosting, maintenance, facilitation and employee time against the audience reached and outcomes observed. Use the findings to revise the training and decide whether wider rollout is justified.
For a general sense of development costs, see our cost guide.