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Ocean View Games
Game LiveOps and Post-Launch Support

Game LiveOps and Post-Launch Support

Keep your released Unity game maintained as platforms and player needs change. We support bug fixes, content updates, server work and ongoing development within an agreed support scope.

Domi Online, a live Unity MMORPG run by Ocean View Games
Domi Online logo

Running LiveOps for Domi Online

Developed by Ocean View Games as the client's core technical partner.

We run LiveOps for Domi, a Unity MMORPG with more than 1,000 concurrent players on FishNet networking: server health, content updates, crash triage, performance regression fixes and platform compliance.

That includes Unity version migrations planned around minimal player disruption and continuous feature development alongside the maintenance work. The same engineers, tools and processes are available for your live game.

An unfinished brief is fine. The first conversation helps establish scope.

What our clients say

Initially hired David to review code for the game at a very early stage and was blown away by his abilities and after a round with the board we hired David as lead developer for the project. He brought with him other developers who also did great work and I can say with full confidence there would be no Domi Online without their expertise.

What are you starting with?

There are a few common situations where outsourcing LiveOps makes more sense than building an internal team.

Your core team has moved on

The developers who built the game are on the next project and nobody is left to maintain the live one. Bugs pile up and platform requirements drift.

See how it works

A portfolio of live titles

You are a publisher with several live games that each need part-time engineering attention rather than a full-time hire.

Explore co-development

Revenue, but not enough for full-time staff

The game earns but cannot justify full-time maintenance staff, or it is near end-of-life with a loyal player base that deserves continued support.

Estimate a retainer

How a LiveOps engagement works

We integrate with your team and tools, then provide support that scales with the game's needs.

  1. 1. Assessment and onboarding

    We audit the codebase, infrastructure and live metrics to find the highest-impact priorities, then integrate with your tools and set up monitoring, reporting and escalation paths.

  2. 2. Ongoing support

    We work the maintenance backlog, content updates and performance improvements on a prioritised rolling basis, with a consistent release cadence aligned to your roadmap.

  3. 3. Scaling up and down

    We flex capacity for major updates, seasonal events and marketing pushes, then scale back during quieter periods without losing project knowledge.

What a LiveOps retainer covers

Maintenance and development selected around your game, release schedule and player feedback.

Technical maintenance

Bug fixes, Unity upgrades, SDK updates, server monitoring and platform compliance.

Content updates

New levels, items, characters, seasonal events, balance patches and UI improvements to keep players engaged.

Performance

Ongoing profiling, memory leak detection, frame rate and thermal work and load-time improvements.

Multiplayer operations

Server scaling, matchmaking tuning, anti-cheat monitoring and network performance for live multiplayer games.

Analytics and retention

DAU and MAU tracking, funnel analysis, A/B testing, monetisation monitoring and churn analysis to inform the roadmap.

Platform compliance

App Store and Google Play policy updates, certification maintenance and store listing management.

Support hours and escalation

Agree response targets, support hours, escalation contacts and any out-of-hours cover before launch. Monitoring and on-call engineering are scoped separately.

Working together

Start with a conversation about what is already live, what your internal team needs to stay focused on and which ongoing work you want help owning.

We begin with a paid onboarding audit of the codebase, infrastructure and live metrics, so the retainer scope is realistic before either side commits.

David and Adam retain technical oversight. We agree the people involved and any specialist support as part of the engagement.

We agree capacity, review dates, notice periods and support hours in the retainer. Any on-call cover or additional capacity for major updates is arranged separately.

Meet the team
Frequently Asked Questions
An agreed mix of maintenance and ongoing development, such as bug fixes, SDK updates, content releases, server work, performance investigation and events. We prioritise the backlog with your team and review it against the available capacity.
We scope support around the codebase, infrastructure, release cadence, expected workload and coverage hours. An onboarding review helps establish the capacity required. Our co-development cost estimator provides indicative budget guidance.
Yes, following an onboarding review. We assess the build process, dependencies, infrastructure and existing issues before agreeing a support plan. A technical handover from the original team is helpful where possible.
Coverage hours, response targets and escalation procedures are agreed in the support contract. Monitoring does not automatically include continuous engineer availability. Any out-of-hours or on-call cover is scoped separately.
Our delivery experience covers iOS, Android, PC and browser games. Console requests are assessed separately because we have not shipped a console title and would need to establish the platform access and specialist support required.
Our focus is engineering and content implementation. Your community team or specialist partner normally handles moderation, player communication and customer support. We can work with them to investigate reported issues and prepare updates.
We review planned releases and maintenance needs with you. Changes to capacity, notice periods and any additional specialists are agreed in advance, including preparation for major updates.

Need ongoing engineering support for a live game?

Tell us what is already live, what your internal team needs to stay focused on and which ongoing development work you want help owning.

Tell us about your project

Prefer to organise your ideas first? Build a project brief.